Privacy Policy
Joy~Nostalg Foundation, Inc. (JNFI) respects your privacy and recognizes the need for appropriate measures to protect and manage your personal data entrusted to us. Our Privacy Policy follows, and is consistent with, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of National Privacy Commission (NPC), as well as other relevant laws of the Philippines.
Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to“ any information, whether or not recorded in any form, from which the identity of an individual is apparent or can reasonably and/or directly be ascertained by the entity holding the information, or, when put together with other information, would directly and certainly identify an individual”.
This Privacy Policy pronounces how JNFI process (how it collects, uses, shares, and keeps) and protect your personal data. It also provides the steps that you can take should you wish for any change in how we use your personal data, or if you want us to stop using your personal data.
To enable us to comply with our corporate policies in relation to data subjects as well as with the requirements under the Data Privacy Act, it is important that we collect, use, store and retain your personal data only as is reasonable and necessary for a declared and specific purpose stated in the pertinent consent forms.
In general, we are using your data for any of the following purposes:
- To provide information about our services which may be of interest to you;
- To perform functions necessary to deliver the services offered by JNFI;
- To conduct research and analysis (through surveys or polls)
- To respond to specific complaints, enquiries, requests or manage future interactive user function it may be necessary to ask for personal information;
- To generate statistical insights;
- To comply with legal and regulatory requirements or obligations; and,
- To perform such other processing or disclosure that may be required under law or regulations.
Other uses by nature of our transactions
In addition, from the general uses mentioned above, we may use your personal information in any of the following:
- To monitor the beneficiaries who attended the Home Empowerment Learning Program (HELP)
- To provide supporting documentation in the liquidation of HELP-related expenses
- To conduct research and analysis on the appropriate community programs to be provided which may include technical/vocational trainings, medical missions and educational activities
- To respond to specific complaints, inquiries, requests
- To comply with the requirements of audit and privacy compliance assessments/review
We collect information to provide you with details and information regarding our product, services, and promotions. We process information also to respond to your enquiries or manage future interactive user function. The common type of data collected by JNFI from you, generally includes the following:
- Basic personal information such as names, addresses, telephone numbers, and other personal contact details;
- Gender, birthplace, birthdate, physical disability (if any)
- Civil status and salary information (sources of income, salary payment terms whether weekly/monthly/bi-monthly)
- Family-related information (gross family income, monthly expenses, properties/appliances owned, relatives living with the home owner)
- Biometric information such as full face photographs and any comparable images
You are responsible for ensuring that all data, whether personal information, sensitive personal information or privileged information, you submit to JNFI is accurate, complete and up-to-date.
We collect data when you:
- Fill-out our forms and disclose your personal information through phone calls, emails, SMSs or verbal communication with our authorized representatives
- Submit necessary documents;
- Submit information through any form on our digital platforms or contact us through any of our social media accounts;
- Purchase or avail of any of our properties, products, services and promos;
- Respond to surveys, promotions, and other marketing and sales initiatives;
- Provide personal information in relation to inquiries, requests, and complaints
JNFI is very sensitive to privacy issues and it is especially careful in its communications with children.
JNFI would never directly collect personal data from children without the parent's consent.
Personal data pertaining to children and collected from their parents is used by JNFI or other entities that provide technical fulfillment or other services to JNFI. These personal data are not sold.
Meanwhile, we urge parents to regularly monitor and supervise their children's on-line activities.
We take reasonable steps to ensure that the personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce this Privacy Policy within JNFI and we have implemented technological, organizational and physical security measures to protect your personal data from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as the following:
- We keep and protect your personal data using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
- We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.
The personal data will be kept in our facilities located in the Philippines after 10 years from date of last transaction or in accordance with industry standards, laws and regulations, unless you request that your personal data be deleted from our systems, databases and hardcopies immediately. Once deleted, your personal data will no longer be searchable or included in anonymous searches and will be completely removed from all the storage location
The Data Privacy Officer may, however, choose not to grant access or correct information based on the request following laws and regulations. He/she will give the individual a written notice that sets out the reason for the refusal.
JNFI may revise this Privacy Policy as the need arises or when dictated by issuances of the National Privacy Commission or any amendment to the Data Privacy Act. Any change to this Privacy Policy will take effect immediately. Data subjects are encouraged to periodically check for such updates through email notifications or registered mail, whichever is applicable. Changes shall not be retroactively applied and will not alter how we handle personal data previously collected without obtaining your consent, unless required by law.
To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to JNFI, you may reach us through a written letter or through an email to our Data Protection Officer (DPO).
Our contact details are as follows:
Data Protection Officer
foundation.dpo@joynostalgfoundation.org
8570-8888
You may also lodge a complaint before the National Privacy Commission(NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/mechanics-for-complaints/.
Any action to a request for correction, erasure and/or objection to process your personal data as it appears in our records is subject to applicable laws and/or the DPA, its IRR and other issuances of NPC.
This Privacy Policy was last amended on June 2019.